1. What products do you sell?
We sell hoodies, shorts, sweatpants, and jeans. You can browse our full collection on the website.
2. Do you ship worldwide?
Yes, we ship globally, including the USA. Shipping options and costs are listed at checkout.
- Express Shipping: 7–8 business days ($29 USD)
- Standard Shipping: Up to 21 business days ($19 USD)
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this to monitor your delivery status.
4. Can I change or cancel my order?
- Orders can be canceled within 24 hours of placement.
- Once an order is processed or shipped, it cannot be canceled.
5. What is your return and refund policy?
We accept returns within 14 days of delivery. Items must be unused, unwashed, and in original condition.
Refunds are issued to your original payment method after inspection. For detailed information, see our Refund & Return Policy.
6. Can I exchange an item?
Yes, exchanges are possible for unused, unwashed items in original condition within 14 days of delivery. For more details, see our Exchange Policy.
7. Are there any non-returnable items?
Yes, the following items cannot be returned or exchanged:
- Final Sale or Clearance items
- Gift cards
- Items damaged due to misuse or improper care
8. How do I contact customer support?
You can reach our support team via email: [email protected]. We aim to respond within 24–48 hours.
9. What payment methods do you accept?
We accept all major payment methods, including credit/debit cards, PayPal, and other secure payment gateways.
10. Are my personal details safe?
Yes. We use secure encryption and follow strict privacy standards. For more information, please see our Privacy Policy.
